CeX Admits Data Breach Could Impact 2m Online Customers

Jeannette Daniel
August 31, 2017

In addition to storing payment data, these businesses often collect information about their customers via loyalty programs, store credit cards, and other collection methods. The company does admit that this wasn't enough, stating: 'Clearly however, additional measures were required to prevent such a sophisticated breach occurring'.

The hack was carried out by an "unauthorized third party", and CEX is reportedly working with, "the relevant authorities, including the police".

Second-hand games and gadget retailer Cex has reported that a breach of their online security has resulted in customer data being stolen, potentially affecting up to two million customers.

It is warning some data, including name, addresses, email and phone number and encrypted data from expired credit and debit cards pre-dating 2009 could have been compromised.

KitGuru Says: With online scams and identity fraud being so prevalent these days, protecting your personal information is very important.

'Together we have implemented additional advanced measures of security to prevent this from happening again'.

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"Late previous year, we suffered what we believed to be a low-level breach in our online United Kingdom website security, along with a phishing attempt". The breach has potentially put 2 million customers at risk of their personal details being exposed.

The firm is also recommending that affected customers change their passwords if they reused it across multiple accounts and services.

CeX has over 350 stores in the United Kingdom and over a hundred more overseas. The store also sells smartphones and PCs.

The company says an "unauthorised third party" accessed their online data.

You may not care that much about your CeX account being broken into by a hacker who has cracked your password, but you nearly certainly will be upset if they manage to use the same password to break into some of your other online accounts. "We ceased storing customer card details in 2009".

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