Oculus Is Trying To Fix Rifts After Software Bug

Dora Pope
March 8, 2018

Reports are coming in that Oculus Rift headsets across the world have stopped working as the device can not connect to the "Oculus Runtime Service".

Oculus co-founder Nate Mitchell confirmed on Twitter that there was an issue affecting the company's Rift headset.

Thousands of VR enthusiasts have headed to forums and social media to report the error, which reads, "Can't Reach Oculus Runtime Service". This issue is a bummer to gamers that aren't going to get to play the titles they've purchased until the issue is resolved, but it's a much less forgivable issue for commercial users who use the headset. Until then Oculus Rift owners will have to settle for plain old boring regular reality.

Follow the issue at the Oculus Forums here.

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Just let my Oculus software update and the OculusAppFramework.dll file has a new certificate, so after that you can set the time back to normal.

"We are aware of and [are] actively investigating an issue impacting [the] ability to access Rift software", the Facebook-owned Oculus is telling users and the press. "Our teams apologise for any inconvenience this may be causing you and appreciate your patience while we work on a resolution". However, customers suspect it has something to do with a security certificate that validates the product's software.Apparently, that certificate expired today. We'll share more updates here as we have them.

There's now no estimated resolution time, but, some users have identified a temporary workaround: it's possible to bypass the issue by disabling Windows' "Automatically set System date and time" option, then manually setting the date back a few days.

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